The information we collect may include your name (first and last name), position, address, email address, phone number, login credentials, human resources data, transaction information, IP address, product and service selections and other things that identify you. We collect personal data from you at several different points, including but not limited to the following:
when we correspond with you as a customer or prospective customer;
when you visit our website;
when you register as an end-user of our services and an account is created for you;
when you contact us for help;
when you attend our customer conferences or webinars; and
when the site sends us error reports or application analytics data.
Our Company may use information that we collect about you to:
deliver the products and services that you have requested;
manage your customer relationship and provide you with customer support;
help improve our products and services and customize user experience;
perform research and analysis about your use of, or interest in, our products, services, or content, or products, services or content offered by others;
communicate with you by e-mail, postal mail, telephone and/or mobile devices about products or services that may be of interest to you either from us, or other third parties;
enforce our terms and conditions;
manage our business; and
perform functions as otherwise described to you at the time of collection.
Your transaction may be processed by one of our third-party payment vendors. These vendors are payment processors who can process your payment on behalf of our Company. The vendor which will be used to process your own transaction will depend on the kind of product or subscription you purchase.
we may provide your information to our sub-processors who perform functions on our behalf. For example, we use third party vendors for storage, network, and technical services.
third party contractors may have access to our databases. These contractors sign a standard confidentiality agreement;
as required by law enforcement, government officials, or other third parties pursuant to a subpoena, court order, or other legal process or requirement applicable to our Company; or when we believe, in our sole discretion, that the disclosure of personal data is necessary to prevent physical harm or financial loss, to report suspected illegal activity or to investigate violations of our agreements or Company policies; and
we may share your information with third parties with your consent or direction to do so.
Our websites may provide you with the facility to create and post content available, such as on message boards or commenting sections. Any personal data you publish using these facilities may be displayed publicly.
Our Company uses industry-standard technologies when transferring and receiving data exchanged between our Company and other companies to help ensure its security. This site has security measures in place to help protect information under our control from the risk of accidental or unlawful destruction or accidental loss, alteration or unauthorized disclosure or access. However, "perfect security" does not exist on the Internet. Also, if this website contains links to other sites, our Company is not responsible for the security practices or the content of such sites.
Our Company identifies the purposes for which the information is being collected before or at the time of collection. The collection of your personal data will be limited to that which is needed for the purposes identified by Our Company. Unless you consent or we are required by law, we will only use the personal data for the purposes for which it was collected. If Our Company will be processing your personal data for another purpose later on, Our Company will seek your further legal permission or consent; except where the other purpose is compatible with the original purpose. We will keep your personal data only as long as required to serve those purposes. We will also retain and use your personal data for as long as necessary to comply with our legal obligations, resolve disputes.
We do our best to ensure that the personal data we hold and use is accurate. We rely on the individuals with whome we do business to disclose to us all relevant information and to inform us of any changes.
Reasonable access to your personal data may be provided upon request made to our Company at the contact information provided below. If access cannot be provided within that time frame, our Company will provide the requesting party a date when the information will be provided. If for some reason access is denied, we will provide an explanation as to why access has been denied. We may charge a reasonable fee in advance for copying and sending the information requested. If you would like us to delete any personal Data held about you, we will do so on request unless we need to hold the information as part of the provision of products and services to you.
We offer those who provide personal contact information a means to choose how we use the information provided. You may manage your receipt of marketing and non- transactional communications by clicking on the "unsubscribe" link located on the bottom of our marketing emails.
Because of the nature of our business, our services are not designed to appeal to minors. We do not knowingly attempt to solicit or receive any information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us immediately.
Last Updated: 06 Feb 2019